The Process

Simple. Fast. File-ready.

Six steps from a free discovery call to a complete findings report you can file yourself. No claims mill. No percentage of your backpay. Just the best possible intelligence before you step into the fight.

Book your free 15-minute discovery call

We start with a no-obligation call to understand where you are — what you're rated for, what's bothering you, and what you think you might be missing. There's no script and no pressure. By the end of fifteen minutes you'll know whether a full consultation is the right fit for your situation.

What you do

Pick a time, hop on Zoom or a phone call, and tell us your story.

What we do

Listen, ask the right questions, and tell you honestly whether we can help.

Pay the flat $750 consultation fee

If we're a fit, you reserve your consultation with a single flat fee. That's it — no percentage of your backpay, no recurring charges, no upsells later. The price you see is the price you pay, and you know it before any work begins. Put it in perspective: a correct 100% P&T rating is worth over $1 million across a lifetime — getting your claim right is the highest-return decision you'll make.

What you do

Complete a secure checkout and a short intake form.

What we do

Confirm your payment and open a secure file for your records.

Upload your records via a secure link

We send you a secure upload link and a simple checklist of what to gather — service records, medical records, and any prior VA decisions. The more complete the picture, the sharper the analysis. If you're missing pieces, we'll point you to exactly how to request them.

What you do

Upload your service records, medical records, and VA decision letters.

What we do

Organize, review, and flag any gaps we need you to fill before the deep dive.

We review and build your findings report

This is where the work happens. We comb your records condition by condition, map them against your MOS and deployment era, identify what may have been missed or under-rated, and connect each finding to the relevant VA regulations and medical literature. The result is a written findings report delivered in 5–7 business days.

What you do

Sit tight — and gather any follow-up evidence we request.

What we do

Analyze records, flag where the evidence is strong or thin, and write your complete findings report.

45-minute Zoom walkthrough of your findings

Once your report is ready, we walk through it together on a 45-minute Zoom call. We explain every finding in plain language, prep you for what to expect at a C&P exam, and answer your questions. You leave the call knowing exactly what's in your report and how to act on it.

What you do

Show up, ask questions, and take notes on your action plan.

What we do

Walk you through every finding and prep you for your C&P exam.

You file on VA.gov — done

With your findings report in hand, you file your own claim directly on VA.gov. You stay in full control of your claim, you keep every dollar of any backpay, and you go in with the most complete picture possible. We're behind you the whole way, watching your six — but your money is, and always remains, yours.

What you do

Submit your claim on VA.gov using your findings report as your guide.

What we do

Provide the intelligence — you keep 100% of the outcome.


Why We Don't File Your Claim

We hand you the intelligence. You stay in command.

Pointman Claims is a pre-filing consultation service — not a claims agent and not your representative before the VA. We analyze your records and build your findings report; you file the claim yourself on VA.gov. This isn't a workaround — it's where the line is drawn. VA accreditation is required to represent a veteran before the VA: to prepare, present, or prosecute a claim. We do none of those things — we provide education and analysis, and you file. It's also genuinely better for you. Here's why.

We don't represent you — by design

Because we provide education and analysis rather than representation, we can spend as much time as your records require helping you understand your own file. You stay the decision-maker; we just make sure you see the full picture before you file.

No percentage taken

One flat $750 fee — paid up front, never as a cut of your backpay. When your claim succeeds, you keep every dollar of any retroactive award. We don't profit from the size of your outcome, so our only incentive is accuracy.

Full transparency

You see everything we see. The findings report lays out each condition, the evidence behind it, and the regulation it maps to — in plain language. Nothing happens to your claim that you didn't decide and submit yourself.

“Our job is to hand you the best possible intelligence before you step into the fight — then get out of your way so you keep control of your claim and every dollar that comes with it.”

Ready to find out what you're missing?

The discovery call is free. Fifteen minutes. We'll tell you exactly what we see.