The Process

Simple. Fast. Straight answers.

Six steps from a free Intel Report on your records to a nexus letter from a licensed provider and a filing kit you submit yourself. No claims mill. No percentage of your backpay. Just the best possible intelligence before you step into the fight.

Get your free Intel Report

Ten minutes of questions and your DD-214 — it's required, because every date, MOS, deployment and award the report relies on comes off it. Add your VA decision letters if you're rated. The report reads your file condition by condition: what it supports, what it's missing, the rule each one runs on, and what each condition needs next. Most come back in about fifteen minutes. If your file is already at its ceiling, it says so.

What you do

Sign up, upload your DD-214 and decision letters, answer the questions.

What we do

Write the report from your records and put it in your portal, with the gap in dollars a month.

Twenty minutes with Kris on your report — free

Read the report, then book the walkthrough. Kris goes through every finding in plain language, tells you which condition he'd work first and which he'd leave alone, and answers your questions. No cost, no obligation. Prefer to talk before you upload anything? You can still book a free fifteen-minute discovery call first — most veterans find the report makes a better conversation.

What you do

Read your report, pick a time, show up with questions.

What we do

Walk you through it and tell you honestly whether Tier-1 is worth it for your file.

Join Tier-1: one flat $1,500

If it's a fit, you're in. One flat fee, paid once, and Kris is on your team from the first finding to the day you file — no percentage of your backpay, no hidden fees, no renewals. Put it in perspective: a correct 100% P&T rating is worth over $1 million across a lifetime. Getting your claim right is the highest-return decision you'll make.

What you do

Complete a secure checkout. Your report and your portal carry straight over.

What we do

Open your course: every condition from the report, with the evidence each one needs laid out.

Build the evidence in your portal

Your personal statement is built from questions, not a blank page. Each condition gets its own symptom journal where the rating turns on frequency or severity. Witness statements have a template and a drop. Kris checks every piece before it counts — if something needs a fix, it comes back with a note, not a rejection.

What you do

Answer the questions, keep the journal, send what you have.

What we do

Grade everything, send fixes back, and keep the condition board honest about what's still missing.

Nexus letter and DBQ from a licensed provider

Where the report says a nexus opinion or a severity evaluation matters, we connect you with a licensed provider through our physician network, and you work with them directly. We prepare the provider packet — your statement, your journal, the records that matter — so the provider sees the whole picture. Every letter is the provider's own independent opinion of what your records support.

What you do

Book the evaluation and tell your story straight.

What we do

Build the packet, make the connection, and file the letter in your portal when it comes back.

Your filing kit — then you file on VA.gov

When every item is verified, your portal builds the filing kit: everything you built, organized the way VA reads it. You file your own claim on VA.gov, you stay in full control, and you keep every dollar of any backpay. We're behind you the whole way — but your money is, and always remains, yours.

What you do

Download the kit and submit your claim on VA.gov.

What we do

Hand you the intelligence and the paper. You keep 100% of the outcome.


Why We Don't File Your Claim

We hand you the intelligence. You stay in command.

Pointman Claims is a pre-filing records review service — not a claims agent and not your representative before the VA. We analyze your records and write your report; you file the claim yourself on VA.gov. This isn't a workaround — it's where the line is drawn. VA accreditation is required to represent a veteran before the VA: to prepare, present, or prosecute a claim. We do none of those things — we provide education and analysis, and you file. It's also genuinely better for you. Here's why.

We don't represent you — by design

Because we provide education and analysis rather than representation, we can spend as much time as your records require helping you understand your own file. You stay the decision-maker; we just help you see the full picture before you file.

No percentage taken

One flat $1,500 fee — paid up front, never as a cut of your backpay. When your claim succeeds, you keep every dollar of any retroactive award. We don't profit from the size of your outcome, so our only incentive is accuracy.

Full transparency

You see everything we see. The Intel Report lays out each condition, the evidence behind it, and the regulation it maps to — in plain language. Nothing happens to your claim that you didn't decide and submit yourself.

“Our job is to hand you the best possible intelligence before you step into the fight — then get out of your way so you keep control of your claim and every dollar that comes with it.”

Ready to find out what you're missing?

The Intel Report is free and written from your records. Ten minutes of intake, your DD-214, and you'll see exactly what your file supports.